Frequently Asked Questions

What does a patient advocate do?

A patient advocate serves as your personal guide, educator, and supporter—helping you navigate the healthcare system, coordinate care, understand options, and ensure your voice and preferences are heard.

Who can benefit from advocacy services?

Anyone facing complex health events, new diagnoses, chronic conditions, insurance challenges, or simply seeking peace of mind will benefit. We support patients, families, and caregivers at every stage.

What can I expect at my first consultation?

Our first conversation is free, confidential, and focused on listening to your story. We’ll talk about your goals, challenges, and how our advocates can help you move forward with confidence.

Are our conversations confidential?

Absolutely. Your privacy and trust are essential. All communications are completely confidential and held to the highest ethical standards.

Can you help with billing or insurance issues?

Yes! We regularly assist clients with insurance navigation, appeals, medical bills, and finding clarity in coverage questions.

How do you work with doctors and hospitals?

We work alongside your healthcare team as a supportive partner—facilitating communication, preparing key questions for appointments, and making sure your needs are clearly understood.

Can you work with families in different locations?

Yes. Our services extend to clients regionally, nationally, and internationally, including remote consultations.

What is your fee structure?

The first consultation is free. Afterward, services may be billed hourly or as packages, always explained clearly and agreed upon before we begin.

How do I get started?

Simply BOOK YOUR FREE CONSULTATION or reach out via our CONTACT form. We’ll respond as soon as possible and help you take the next step, together.